Looking for some information? Check out some of our most frequently asked questions. Feel free to get in touch if you still can’t find what you’re looking for!

What is Power Factor?

Power factor is a measure of how effectively electrical power is being used. It’s a ratio between the actual power that does the work (called real power) and the power that’s supplied to the circuit (called apparent power). Essentially, it tells you how efficiently your electrical system is operating.

Why is Power Factor Important?
  • Efficiency: A higher power factor means your electrical system is using power more efficiently. This can lead to lower energy costs.
  • Capacity: Improving your power factor can increase the capacity of your system, allowing you to add more equipment without upgrading your electrical infrastructure.
  • Voltage Regulation: A good power factor can improve voltage levels, ensuring that your equipment runs smoothly.
  • Cost Savings: Some utility companies charge additional fees for low power factor, so improving it can reduce your electricity bill.
How to Improve Power Factor
  • Power Factor Correction Devices: Installing capacitors or synchronous condensers can help improve your power factor.
  • Regular Maintenance: Ensuring your equipment is well-maintained and operating correctly can help maintain a good power factor.
  • Upgrading Equipment: Sometimes, older equipment can have a low power factor. Upgrading to newer, more efficient models can help.
Benefits of a Good Power Factor
  • Lower Energy Bills: More efficient power usage means lower costs.
  • Increased System Capacity: Handle more equipment without the need for costly upgrades.
  • Better Performance: Your equipment will operate more reliably and efficiently.
  • Environmental Impact: More efficient power usage is better for the environment, reducing your carbon footprint.

Our team can assess your current setup and recommend the best options for improvement. Whether it’s installing correction devices or upgrading your equipment, we’re here to help you optimize your power usage.

For more details or to discuss your specific needs, contact our team today. We’re here to help you find the best solution for your power generation needs.

How can I Finance my Generator?

At CPS Generators, we offer flexible financing options through CPS Finance to make your generator purchase more manageable.

What is CPS Finance?

CPS Finance is our in-house financing program that allows you to spread the cost of your generator over 1 to 5 years, with no large upfront payment required. Instead of a 50% deposit, you only need to make the first month’s payment to start.

How Does CPS Finance Work?
  • Flexible Terms: Choose from 1 to 5-year financing terms.
  • No Large Upfront Payment: Start with just the first month’s payment.
  • All-Inclusive Package: Covers the generator, installation, commissioning, and service contracts.
  • Fixed Monthly Payments: Manageable, predictable payments.
  • Quick Approval: Streamlined process for fast approval.
  • Immediate Access: Get your generator quickly without waiting to save up funds.
  • Budget-Friendly: Spread costs over several years.
  • Complete Solution: Covers all aspects from design to maintenance.
How to Apply
  1. Contact Us: Discuss your needs with our sales team.
  2. Receive Quote: Get a detailed quote and finance agreement.
  3. Approval: Quick processing of your application.
  4. Start Payments: Begin your monthly payments and enjoy your new generator.

For more details or to apply, contact our team today. We’re here to help you find the best solution for your power generation needs.

What is a Behind-the-meter solution?

A behind-the-meter (BTM) solution refers to generating or storing energy on-site at or near your business premises. This approach bypasses traditional energy supply routes, offering benefits such as cost savings, increased energy security, and enhanced sustainability.

How Does It Work?

BTM solutions generate local energy, which can be used directly or stored for later.

Key systems include:

  • Combined Heat and Power (CHP) Systems: Simultaneously generate electricity and useful heat from the same energy source, achieving up to 80% efficiency.
  • Natural Gas (NG) Generators: Reliable and efficient, these generators use cleaner-burning natural gas to produce continuous electricity.
Benefits of Behind-the-Meter Solutions
  1. Cost Savings: Reduce reliance on the grid and lower energy bills. Protect against rising energy prices and transmission costs.
  2. Energy Security: Ensure a continuous power supply even during grid failures, crucial for businesses that cannot afford downtime.
  3. Sustainability: Reduce your carbon footprint with more efficient systems that produce fewer greenhouse gases.
  4. Flexibility and Scalability: Tailor solutions to fit your business needs, whether small or large, with options to scale and integrate energy storage.
How CPS Can Help
  • Consultation and Design: Custom solutions to maximize efficiency and savings.
  • Manufacturing and Installation: High-quality CHP and NG generators, installed and integrated seamlessly.
  • Full Solution Support Package: Comprehensive support from consultation to commissioning and maintenance.
  • Finance Options: Flexible financing with no large upfront payment, just start with your first month’s payment.

For more information or to start your behind-the-meter project, contact our team. We’re here to help you achieve greater energy independence and efficiency.

What size cable do I need for my generator?

Why Cable Size Matters

Choosing the right cable size for your generator is crucial for safety and efficiency. The right cable ensures that your generator runs smoothly without overheating or causing any electrical issues.

Factors to Consider

  • Generator Output: The power output of your generator, measured in kilowatts (kW), is the primary factor in determining cable size.
  • Distance: The length of the cable run affects the size needed. Longer distances require thicker cables to prevent voltage drop.
  • Current Rating: The amount of current (measured in amperes) your generator will produce needs to match the cable’s capacity.
  • Voltage: Make sure to match the cable to your system’s voltage requirements.
How to Calculate Cable Size
  1. Determine Generator Output: Check your generator’s specifications for its power output.
  2. Measure Distance: Calculate the length of the cable run from the generator to your main panel or load center.
  3. Consult Cable Charts: Use standard cable sizing charts that take into account the current rating and distance to determine the appropriate cable size.
  4. Consider Environmental Factors: If the cable will be exposed to harsh conditions, you might need a more durable, larger cable.

Example Calculation
For a 10kW generator located 50 meters from the main panel, you might need a 10mm² cable, but this can vary based on specific conditions and requirements. Always double-check with a professional to ensure accuracy.

Benefits of Using the Correct Cable Size
  • Safety: Prevents overheating and reduces the risk of electrical fires.
  • Efficiency: Ensures your generator operates at peak performance.
  • Longevity: Reduces wear and tear on your generator and electrical system, prolonging their lifespan.
  • Compliance: Meets electrical codes and standards, avoiding potential legal and safety issues.

Our team at CPS can help you determine the right cable size for your specific generator setup. We take into account all the necessary factors and ensure you get the correct cable to match your needs. Plus, we offer professional installation to make sure everything is set up safely and correctly.

For more details or to discuss your specific requirements, contact our team. We’re here to help you find the best solution for your power generation needs.

Why should I service my generator?

Regular servicing of your generator is crucial for several reasons:

Ensures Reliability

Routine maintenance helps ensure your generator will operate reliably when you need it most. Regular checks and servicing can prevent unexpected failures during power outages.

Extends Lifespan

Proper maintenance extends the lifespan of your generator. Regularly servicing components like filters, oil, and spark plugs keeps your generator running smoothly and efficiently, reducing wear and tear.

Maintains Efficiency

A well-maintained generator operates more efficiently, using less fuel and providing consistent power output. This efficiency can lead to cost savings over time.


Servicing your generator can identify and address potential safety issues, such as fuel leaks or electrical problems, preventing hazardous situations.

Warranty Compliance

Many generator warranties require regular servicing to remain valid. Keeping up with maintenance ensures you stay compliant with warranty terms, protecting your investment.

Peace of Mind

Knowing that your generator is in good working order provides peace of mind. You can be confident that your backup power source is ready to perform whenever needed.

Comprehensive Service Packages

At CPS Generators, we offer comprehensive service packages tailored to your specific needs. Our expert technicians perform thorough inspections and maintenance, ensuring your generator remains in top condition.

For more information on our service packages or to schedule a service appointment, please contact us today. Regular maintenance is key to maximising the performance and lifespan of your generator.

What is a Hybrid-Generator?

A hybrid generator combines traditional fuel-powered generation with renewable energy sources, such as solar or wind power. This combination allows for more efficient and environmentally friendly power generation.

How Does a Hybrid Generator Work?
  • Dual Power Sources: Hybrid generators use a combination of diesel, gas, or other fuel types with renewable energy sources like solar panels or wind turbines.
  • Smart Switching: The system intelligently switches between fuel and renewable sources based on availability and demand, optimizing efficiency.
  • Energy Storage: Excess energy generated from renewable sources is stored in batteries for later use, ensuring a steady power supply even when renewables aren’t available.
Benefits of a Hybrid Generator
  • Fuel Efficiency: By using renewable energy, hybrid generators reduce the amount of fuel needed, lowering operating costs.
  • Environmental Impact: Less fuel consumption means fewer emissions, making hybrid generators a greener choice.
  • Reliability: The combination of power sources ensures a continuous power supply, even in fluctuating conditions.
  • Cost Savings: Reduced fuel usage and potential government incentives for using renewable energy can lead to significant cost savings over time.
  • Flexibility: Suitable for a wide range of applications, from residential to commercial and industrial use.
Applications of Hybrid Generators
  • Off-Grid Locations: Perfect for remote areas where connecting to the power grid is not feasible.
  • Backup Power: Provides reliable backup power for homes, businesses, and critical infrastructure.
  • Construction Sites: Ideal for sites where power needs fluctuate and dependability is crucial.
  • Event Power: Excellent for outdoor events where a reliable and clean power source is required.

We offer a variety of hybrid generator solutions tailored to meet your specific needs. Our experts can help you choose the right system, ensuring optimal efficiency and reliability. We also provide comprehensive installation and maintenance services to keep your power system running smoothly.

For more details or to discuss your specific needs, contact our team today.

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